Primary Focus

The Office of Technology Services (OTS) was established as a means of recognizing cost savings through the consolidation of State IT assets and resources. The creation of OTS consolidated a wide variety of existing hardware platforms, operating systems, database management systems, networks, third-party software, and custom applications. OTS leads the State’s technology procurement process in order to standardize technology over the entire organization, and seek efficiencies of operations, maintenance, and scalability of new products introduced to the OTS suite of services which can eventually be offered to all in-scope agencies.

About Cayuse Civil Services, LLC

Cayuse provides community-focused technology solutions, program management, and business process services. Our integrated offerings, credentials, and diverse status allow local and state clients to engage quickly and confidently with Cayuse to deliver high-quality services on time and within budget. ​Cayuse is 100% Native American-owned and benefits an entire Tribal community through career opportunities and dividends. The profits from our company are reinvested in our growth and as a distribution to the Confederated Tribes of the Umatilla Indian Reservation.

• Development, administration, configuration and support of Microsoft Power BI dashboards and reports
• Lead application deployment processes and strategies that align with State standards
• Set up, configure and coordinate with State teams on the implementation of infrastructure to support business requirements (i.e. databases, servers, etc.)
• Implement integrations with State Enterprise Architecture Services, specific APIs, Identity Management and related services
• Develop integration strategies and validation processes such that audit capabilities are incorporated and easily utilized
• Meet and communicate with Business and Technical Subject Matter Experts (SMEs) to identify and understand requirements
• Facilitate discovery sessions (via Zoom, Teams, or the agency’s preferred application) with business and technical SMEs to gather, document, and analyze requirements.
• Use techniques such as interviews, workshops, and surveys to fully understand the business needs and technical constraints
• Maintain clear and open channels of communication to address questions, resolve ambiguities, and ensure alignment among stakeholders
• Facilitate meetings, testing activities, and other implementation support tasks
• Schedule and lead regular meetings (provide the meeting schedule to the agency’s point of contact for approval), including requirements review sessions, status updates, and risk assessment
• Plan and coordinate testing activities, including creating test plans, executing test cases, and documenting results
• Monitor and report on testing progress and provide recommendations for resolving issues that arise
• Offer hands-on support during implementation phases, such as troubleshooting technical issues, conducting training, and providing post-deployment support
• Develop a detailed implementation timeline and checklist to guide stakeholders through each phase of the project. The timeline should address agency needs and minimize risk to other ongoing associated activities
• Other duties as assigned

Minimum Qualifications:

• 4+ years of expertise and/or relevant experience in any combination of the following areas:
  • Power Platform development
  • PCF555 controls
  • Power Automate
  • Power BI
• 5+ years of experience in any combination of the following areas:
  • C#  
  • ASP.NET Core  
  • JavaScript
  • HTML/CSS 
  • Entity Framework
• Experience implementing Power BI dashboards for public consumption
• Experience with Visual Studio and Azure DevOps; including source control and pipelines
• Experience working with SSIS, SSRS, and/or SQL Server (T-SQL)
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment

Preferred Qualifications:

• Experience implementing technical solutions with the State of Louisiana, Department of Public Safety
• Experience leading client engagements from strategy through solution implementation, including strategy, governance, operating models, design, delivery, deployment and ongoing maintenance
• Has led a team of developers

Minimum Skills:

• Must possess problem-solving skills
• Exceptional communication skills, both oral and written
• Ability to respond effectively to customers with a sense of urgency
• Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
• Highly motivated with the ability to handle and manage multiple tasks at any one time
• Ability to forge new relationships, individual and teaming in nature
• Must be a Self-starter, that can work independently and as part of a team

Reports to: Account Manager

Working Conditions

• Professional remote office environment
• Must be physically and mentally able to perform duties for extended periods of time
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position
• Must be able to establish a productive and professional workspace
• Must be able to sit for long periods of time looking at a computer screen
• May be asked to work a flexible schedule which may include holidays
• May be asked to travel for business or professional development purposes
• May be asked to work hours outside of normal business hours

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.