The Scrum Master will serve as a pivotal leader and facilitator within the agile project management framework. The primary focus of this role is to ensure that the Scrum Team adheres to Scrum theory, practices, and rules. The Scrum Master is responsible for promoting and supporting Scrum by helping everyone understand Scrum theory, practices, rules, and values. The role is key to enabling the team to deliver high-value products by removing impediments and fostering an environment where the team can be effective. Alignment with Cayuse’s core values is achieved through a commitment to excellence, collaboration, and continuous improvement, ensuring that client and project goals are met with the highest standards

This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

• Lead daily stand-ups, sprint planning, retrospectives, and sprint reviews, ensuring full team engagement.
• Actively identify and remove any obstacles that may impede team progress, fostering a productive project environment.
• Provide ongoing support and guidance to the Scrum Team and organization in Agile/Scrum practices and principles.
• Regularly evaluate the maturity of the Scrum Team and provide coaching to reach higher levels of maturity.
• Ensure transparency in communication with all stakeholders and assist in managing expectations.
• Support the Product Owner in managing the Product Backlog, ensuring clarity and understanding of backlog items.
• Exhibit a leadership style that emphasizes support, empowerment, and a focus on the needs of the team.
• Choose and implement the most appropriate agile methodologies for project delivery.
• Efficiently perform or delegate special tasks as needed to support project goals.
• Facilitate team building and conflict resolution to maintain a cohesive and effective team
• Other duties as assigned.

Here’s What You Need

• Bachelor’s degree in Computer Science, Business Administration, or a related field.
• Minimum of three years of experience in a Scrum Master role, with a proven track record of successful project delivery.
• Certified Scrum Master (CSM) or equivalent Scrum Master certification required.
• Excellent communication, leadership, and problem-solving skills. Proficiency in Agile project management tools such as Jira or Azure DevOps
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
• Must possess problem-solving skills.
• Exceptional communication skills, both oral and written
• Ability to respond effectively to customers with a sense of urgency.
• Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
• Highly motivated with the ability to handle and manage multiple tasks at any one time.
• Ability to forge new relationships, individual and teaming in nature.
• Must be a Self-starter, that can work independently and as part of a team.

Preferred Qualifications:

• Advanced Scrum Master or Agile certifications are desirable.
• Experience with KPI development, product timeline management, and DPS projects is highly valued.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life an AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Account Manager

Working Conditions

•    Professional remote office environment.

• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.
• Traditional (Mon-Fri) Core Hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.