Job Title: Pega Business Analyst
Location: Fully Remote (U.S. based candidates)
Type: 1099/C2C Independent Contractor
Pay Rate: $70-85/hr
Start Date: ASAP

About Cayuse Commercial

Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved efficiency, reduced cost, increased profitability and accelerated time to market.

Job Summary:
We are seeking an experienced Business Analyst specializing in Pega to join our team as an independent contractor. In this role, you will play a key part in gathering and analyzing business requirements, working with technical teams, and ensuring the successful delivery of Pega-based solutions. You’ll bridge the gap between business needs and technology by translating functional requirements into clear documentation and actionable insights.

Key Responsibilities:

• Collaborate with business stakeholders to gather, define, and document detailed requirements for Pega solutions.
• Create user stories, process flows, use cases, and functional specifications.
• Work closely with Pega architects and developers to ensure requirements are technically feasible and aligned with business goals.
• Participate in Agile ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives.
• Assist in testing efforts, including defining acceptance criteria and validating developed solutions.
• Support change management activities, training, and user documentation as needed.
• Serve as a liaison between business units and technical teams throughout the development lifecycle.

Required Qualifications:

• 5+ years of experience as a Business Analyst on Pega implementations.
• Solid understanding of Pega platform capabilities, applications, and terminology.
• Experience working in Agile/Scrum environments.
• Strong analytical, communication, and documentation skills.
• Ability to manage multiple priorities and stakeholder expectations.
• Self-starter with excellent time management working in a remote setup.

Preferred Qualifications:

• Pega Business Architect (BA) Certification.
• Experience in one or more Pega frameworks (e.g., Customer Service, Sales Automation, Smart Dispute).
• Background in process improvement or business process modeling.
• Experience working with distributed, cross-functional teams.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.