The Senior Systems Engineer is responsible for supervising, coordinating, designing, developing, and performing additions and changes to network hardware, infrastructure server environments, operating systems, and attached devices. This includes investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software. The Systems Engineer provides direct support in the day-to-day operations of network hardware and operating systems, including evaluating system utilization, monitoring response time, and providing primary support for detecting and correcting operational problems.

This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

• Supervise, coordinate, design, develop, and perform additions and changes to network hardware and infrastructure server environments.
• Perform investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software.
• Provide direct support in the day-to-day operations of network hardware and operating systems, including evaluating system utilization and monitoring response time.
• Troubleshoot at the physical level of the network using network measurement hardware and software, as well as physical checking and testing of hardware devices.
• Troubleshoot at the logical level using communication protocols.
• Participate in planning, design, technical review, and implementation for new network infrastructure hardware and network operating systems for voice and data communication networks.
• Perform systems management and integration functions.
• Exhibit proficiency with virtualization technologies and network administration.
• Maintain network infrastructure standards, including network communication protocols such as TCP/IP.
• Provide technical consultation, training, and support to IT staff as designated by the government.
• Diagnose and resolve complex communication problems.
• Design, deploy, evaluate, test, certify, patch, and address interoperability issues for the base storage & backup system and all features, components, and application dependencies.
• Ensure systems are current with approved patches and assist with certification and system accreditation tasks.
• Compose SOPs (Standard Operating Procedures) and Quick Reference guides for users.
• Provide top-level technical expertise responsible for the design and development of a client/server environment.
• Develop strategy for client/server systems and the design infrastructure necessary to support that strategy.
• Advise on the selection of technological purchases regarding processing, data storage, data access, and applications development.
• Set standards for the client/server relational database structure for the organization.
• Advise management on the feasibility of potential future projects.
• Other duties as assigned.

• Bachelor’s Degree
• 8 years of proven experience in supervising, coordinating, and performing additions and changes to network hardware and infrastructure server environments.
• Experience with Microsoft 365 Power Platform and SharePoint.
• Proficiency in troubleshooting at both the physical and logical levels of the network.
• Experience with planning, design, technical review, and implementation of network infrastructure hardware and network operating systems.
• Proficiency with virtualization technologies and network administration.
• Experience in maintaining network infrastructure standards and communication protocols such as TCP/IP.
• Strong communication and training skills.
• Experience in designing and developing client/server environments.
• Ability to set standards and develop strategy for client/server systems.
• Knowledge of current technological trends and best practices.
• Experience with government IT environments and regulations.
• Certification in relevant IT fields
• Active Top Secret with SCI eligibility
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Strong technical skills in network hardware, software, and operating systems.
• Strong systems management and integration skills.
• Ability to respond effectively to customers with a sense of urgency.
• Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
• Highly motivated with the ability to handle and manage multiple tasks at any one time.
• Ability to forge new relationships, individual and teaming in nature.
• Must be a Self-starter, that can work independently and as part of a team.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager

Working Conditions

Professional office environment.

Ability to work, M-F, between core hours of 6:00 AM and 6:00 PM ET.

Must be physically and mentally able to perform duties extended periods of time.

Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.

Must be able to establish a productive and professional workspace.

Must be able to sit for long periods of time looking at computer screen.

May be asked to work a flexible schedule which may include holidays.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Affirmative Action/EEO Statement: Cayuse embraces diversity and equal opportunity in a serious way. We celebrate diversity and are committed to creating and building a team that represents a variety of backgrounds, perspectives, and skills. Cayuse, and all of its subsidiaries, are proud to be an equal opportunity workplace and are an affirmative action employer.