The Work:

The Medical Interpreter provides accurate, effective, and impartial in person interpretation of critical medical information between healthcare providers and patients.

This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

Key Responsibilities:

• Ensure clear and accurate, effective, and impartial communication between patients and healthcare providers during medical visits.
• Provide the client with a better understanding with regards to diagnosis, treatments, and or instructions from the Provider without altering or changing the meaning of the conversation.
• Interpret spoken language in real time.
• Relay medical information without altering the meaning.
• Maintain strict confidentiality while abiding by all HIPPA regulations.
• Use first person speech to help facilitate as much direct communication as possible.
• Adhere to the clients’ code of ethics.
• Sensitivity to cultural differences and the ability to adapt communication styles accordingly.
• Other duties as assigned.

Qualifications – Here’s What You Need:

• High School Diploma or 5 years of related experience.
• Fluency in one of the following languages:
  • Hawaiian, Tagalog, Ilocano, Japanese, Mandarin

• Must have one of the following certifications:
  • CCHI (Certification Commission for HealthCare Interpreters).
  • NBCMI (National Board of Certification for Medical Interpreters).
  • CMI (Certified Medical Interpreter).
  • HMIA (Hawaii Medical Interpretation & Assistance).
  • FSI (Foreign Service Institute).
  • MISS (Middlebury Institute  Interpreter Certification).
• Experience working in:
  • Health & Human Services.
  • Medical Field.
• Familiarity with Medical Terminology.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills Required:

• Must possess problem-solving skills.
• Exceptional oral communication skills.
• Ability to respond effectively to customers with a sense of urgency.
• Highly motivated with the ability to handle and manage multiple tasks at any one time.
• Ability to forge new relationships, individual and teaming in nature.
• Must be a Self-starter, that can work independently and as part of a team.

Preferred Qualifications:

• Bachelor’s degree in a foreign language, linguistics or a related field.
• Medical Training.

Reports to: Program Manager

Working Conditions:

• Professional Medical setting.
• This position is on-call on a as needed basis. Interpreters will be notified within 48 hours of potential jobs.
• This position requires medical interpretation throughout the Hawaiian Islands.
• Must be physically and mentally able to perform duties extended periods of time.
• May be able to travel to different locations for in person interpretation.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.