The Testing Manager will lead and oversee all aspects of the testing lifecycle within the Health Care Management and Coordination System (HCMACS) Program, a critical initiative focused on the implementation and integration of a comprehensive Enterprise Electronic Health Record (EHR) system. This role ensures that all testing activities align with program objectives, quality standards, and established timelines. The Testing Manager will develop and execute an enterprise-wide testing strategy while maintaining the integrity, completeness, and efficiency of the testing processes throughout the system lifecycle. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

• Testing Strategy and Planning
  • Develop and articulate the overall testing strategy for the HCMACS program, including objectives, alignment with stakeholder expectations, and execution plans.
  • Create and maintain the testing schedule, ensuring alignment with overall project timelines and program milestones.
  • Define testing phases such as integration testing, user acceptance testing (UAT), and end-to-end testing while establishing clear entry and exit criteria for each phase.
• Testing Tools and Environments
  • Identify, procure, configure, and maintain testing tools, such as:
    • Automated testing platforms.
    • Defect tracking systems.
    • Test case traceability tools.
  • Manage all test environments, ensuring they are complete, fully functional, and stable during the testing lifecycle.
  • Collaborate with functional and technical teams, including application analysts and data conversion teams, to develop and refresh test data required for testing activities.
• Test Case and Scenario Development
  • Oversee the creation and validation of test conditions, scenarios, and scripts to ensure they are consistent with business, functional, and technical requirements.
  • Work closely with business analysts, clinicians, and technical experts to ensure test cases account for both functional and non-functional requirements.
• Execution of Testing Activities
  • Direct and manage all testing activities, including:
  • Functional testing (verification of system functionality against requirements).

• Integration testing (validating integration points between various systems and modules).
• Security, load, and performance testing (including scalability and stress assessments).
• End-user testing, including user acceptance testing (UAT) and clinical workflow validation.

• • Coordinate and manage a diverse team of testers, including internal program staff and external stakeholders.
  • Facilitate defect triage sessions to prioritize, resolve, and track issues uncovered during testing activities.
• Quality Management
  • Define and implement quality assurance processes to ensure testing outcomes meet program standards.
  • Develop and track key performance indicators (KPIs) and test metrics, providing weekly and ad hoc progress reports to program leadership.
  • Implement continuous process improvement strategies for testing practices.
• Stakeholder Collaboration
  • Serve as the primary point of contact for all testing-related activities, including real-time updates to project stakeholders.
  • Collaborate with cross-functional teams (e.g., application analysts, conversion teams, development teams) to resolve testing gaps and issues.
  • Present detailed testing progress reports, risks, and mitigation plans to executive leadership and program stakeholders.
• Other duties as assigned.

• Bachelor’s degree in Computer Science, Information Systems, Health Informatics, Engineering, or a related field from an accredited institution.
• International Software Testing Qualifications Board (ISTQB) Foundation Level Certification or higher.
• Epic Systems Testing Certification related to the testing of standard modules (preferred, if applicable).
• Certification in automated testing tools or platforms (e.g., Selenium, LoadRunner, JMeter).
• Professional certification in testing management or QA practices (e.g., Certified Software Test Manager (CSTM)).
• A minimum of five (5) years of experience leading testing teams in large-scale health information technology (IT) or enterprise system implementations.
• Completion of at least two (2) full testing cycles using Epic Systems Corporation’s standard testing methodologies, with demonstrated expertise in EHR system testing.
• Strong understanding of advanced software testing principles, methodologies, and tools, particularly for use in complex clinical and enterprise IT environments.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
• Exceptional interpersonal, leadership, and team management skills.
• Superior written and verbal communication abilities, including the development of detailed documentation and reporting.
• In-depth technical knowledge of EHR interfaces, workflows, and system integration requirements

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.