The Work

The Program Manager is responsible for overseeing operational, financial, and quality delivery of a portfolio of projects under the Cayuse Government Team. Serve as the voice of the customer, ensuring effective project design and execution while fostering strategic relationships to grow the business. Supervise, train, and manage employees focused on strategic, business and action plans to achieve specified goals and objectives.

This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

Key Responsibilities

• Provide management of multiple simultaneous projects; some Business Development for Cayuse’s core capabilities overseeing Project Managers, Project/Task Manager(s), Program Management Office (PMO) staff managing Client Delivery Teams; and, ensuring maximum effectiveness in the use of strategies and resources for the timely completion of all assigned contractual responsibilities on time, on budget and while meeting or exceeding client expectations.
• Is accountable for overall performance and delivery of defined contracts/scope(s) of work/task orders with strict adherence to customer satisfaction, goals, quality standards for products and/or services, this includes the attainment of program profitability upon project completion.
• Client Relationship Management--Develops relationships and serves as primary customer contact and manages overall company customer interface relationships for defined contracts/scope(s) of work/task orders to ensure responsiveness to customer needs and effective professional conduct.
• Provides functional and technical guidance to consulting staff and management.  Will also perform as a program lead in resolution of technical or Staff Management problems that would critically impact performance, schedule and/or cost.
• Develops overall program schedules for Executive leadership Team review and ensures the development, collection, and storage formal documentation in the Corporate Database.  Reviews and approves subordinate program and project plans.  Defines and assigns work to consultants and subcontractors assigned to program; monitors and controls work in progress for technical adequacy; and provides active assistance to meet schedules or resolve complex technical or customer requirements.
• Establishes performance metrics and monitors progress to assure contract compliance, customer satisfaction and attainment of company commitments, goals, and objectives.
• Utilizing the customers SOW to identify and define technical and functional requirements per task order to draft statements of work to be issued as part of the RFP intended to assist teaming partners and subcontractors with developing cost proposals for their intended work.
• Mentors and coaches assigned personnel to enhance performance. Conducts reviews and provides staff feedback for continuous improvement.
• May lead Business Development efforts from market planning, lead generation, proposal management to staffing and execution.
• Other duties as assigned.

Qualifications – Here’s What You Need

• Requires a Bachelor’s degree in Business Administration, Computer Science, Communications or related field,
• Minimum 5-8 years of large contract and program level experience in Federal Government client environments, including intimate knowledge of and relationships with one or more Agencies/Departments, DOD Unified Commands or Programs.
• Demonstrated capability to manage multi-task programs/projects, multi-task contracts and/or subcontracts of various types and complexity.
• Demonstrated outstanding writing skills, verbal communications skills and organizational skills.
• Demonstrated working knowledge of the FAR, DFAR and other government regulations.
• Demonstrated understanding of federal business practices with a working knowledge of costing, pricing, and profit margins, including contractual obligations and risks.
• Proficient with federal market dynamics, in particular solutions and technologies that are hot in the market and at what price points customers are buying them.
• Familiarity and experience with DCAA compliant accounting systems; Deltek CostPoint a plus
• Working knowledge and experience in the Information Technology, Cybersecurity and Engineering including IT systems and integrations.
• Proficient in use of virtual meeting platforms and hosting virtual/hybrid meetings (Webex, Teams, etc.).
• Current or former security clearance; ability to obtain clearance.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Exceptional interpersonal skills.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
• Existing relationships with potential clients and teaming partners, such that one can “hit the ground running” required
• Willing to travel for short term assignments
• Highly motivated and is at ease with handling or managing multiple tasks at any one time
• Excellent business acumen and industry acumen
• Ability to forge new relationships, individual and teaming in nature.

Desired Qualifications:

• MBA a plus
• Veteran status a plus
• PMP certification
• Market and business development
• Account management

Our Commitment to you / overview of benefits

• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Managing Director

Working Conditions

• Professional remote office environment.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• Must be able to lift 50 pounds.

• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.