Job Title: Utility T&D (Transmission and Distribution) Process Expert
Location: Hybrid - 2-3 days on-site every other week - San Diego, CA
Type: Corp to Corp
Start Date: ASAP

Pay Rate:  $85-$92 per hour - 1099/C2C

About Cayuse Commercial

Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved efficiency, reduced cost, increased profitability and accelerated time to market.

This role requires an accomplished professional with a deep understanding of utilities, specifically in the Transmission domain. The ideal candidate will demonstrate exceptional skills in business process design, workshop facilitation, and requirements gathering to drive operational excellence. If you have a proven track record of aligning business processes with industry-leading practices and standards, we encourage you to apply.

Key Responsibilities:

1. Business Process Design:
   • Lead efforts to design, optimize, and document Transmission and Distribution processes for utility operations.
   • Ensure business processes are aligned with industry best practices, standards, and regulations.
   • Provide expert recommendations to enhance operational excellence through process improvements.
2. Workshop Facilitation:
   • Plan, schedule, and facilitate workshops with stakeholders across the utility's Transmission and Distribution divisions.
   • Ensure workshops are interactive and result in actionable outcomes, including clear documentation of workflows, challenges, and opportunities.
   • Drive discussions to uncover business needs, process gaps, and innovative solutions.
3. Requirements Gathering:
   • Translate business needs into detailed requirements for systems, processes, and operational workflows.
   • Collaborate with stakeholders to capture current state and future state workflows, ensuring alignment with project objectives.
   • Act as the primary conduit between business teams and IT/technical teams to validate requirements.
4. Industry Knowledge and Expertise:
   • Leverage in-depth knowledge of utility Transmission systems, processes, and regulatory environments.
   • Serve as a subject matter expert (SME) to guide clients and internal teams on the development of Transmission and Distribution strategies.
   • Stay abreast of, and communicate, emerging trends, technologies, and standards in the utilities industry.
5. Stakeholder Engagement and Communication:
   • Establish and maintain strong working relationships with business stakeholders, ensuring open and effective communication.
   • Present findings, recommendations, and process designs in a clear, concise, and professional manner.
   • Utilize data-driven insights and benchmarks to drive stakeholder confidence and decision-making.
6. Assessment and Alignment:
   • Evaluate current utility Transmission processes to identify areas for improvement.
   • Ensure alignment of processes and methodologies with industry-leading practices and regulatory guidelines.
   • Develop roadmaps and process improvement plans that uphold organizational goals and compliance.

Required Qualifications and Experience:

• Domain Expertise:
  • Deep expertise in utilities, specifically Transmission processes, operations, and systems.
  • Proven understanding of Transmission and Distribution flow, substation operations, outage planning, and grid reliability workflows.
• Process Design and Documentation:
  • Extensive experience in developing and documenting business process workflows.
  • Familiarity with relevant process mapping tools (e.g., Visio, ARIS, Lucidchart).
• Workshop Facilitation:
  • Strong facilitation skills, with a track record of conducting requirement-gathering and design workshops for utility clients.
• Standards and Methodologies:
  • Comprehensive understanding of industry standards such as NERC, FERC, ISO/RTO requirements, and other applicable regulatory frameworks.
• Communication and Collaboration:
  • Ability to communicate complex transmission topics to both technical and non-technical audiences effectively.
  • Strong interpersonal skills with proven capacity to influence teams and stakeholders at all levels.

Preferred Skills and Experience:

• Prior experience implementing or working with grid management software and utility ERP solutions.
• Experience in leveraging digital trends for utilities, such as IoT, predictive maintenance, asset performance management, or AI-driven grid monitoring.
• Familiarity with project management methodologies (Agile, Waterfall).
• Certifications such as PMP, LEAN Six Sigma, or Prosci Change Management.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.