The Work:

The Program Manager is responsible for overseeing operational, financial, and quality delivery of a portfolio of projects. Serve as the voice of the customer, ensuring effective project design and execution while fostering strategic relationships to grow the business. Supervise, train, and manage employees focused on strategic, business and action plans to achieve specified goals and objectives

This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse

Key Responsibilities:

• Provide management of multiple simultaneous projects; ensuring maximum effectiveness in the use of strategies and resources for the timely completion of all assigned contractual responsibilities on time, on budget and while meeting or exceeding client expectations.
• Accountable for overall performance and delivery of defined contracts/scope(s) of work/task orders with strict adherence to customer satisfaction, goals, quality standards for products and/or services, this includes the attainment of program profitability upon project completion.
• Client Relationship Management--Develops relationships and serves as primary customer contact and manages overall company customer interface relationships for defined contracts/scope(s) of work/task orders to ensure responsiveness to customer needs and effective professional conduct.
• Provides functional and technical guidance for consulting staff and management.
• Will also perform as a program lead in resolution of technical or Staff Management problems that would critically impact performance, schedule and/or cost.
• Monitors and controls work in progress for technical adequacy; and provides active assistance to meet schedules or resolve complex technical or customer requirements.
• Establishes performance metrics and monitors progress to assure contract compliance, customer satisfaction and attainment of company commitments, goals, and objectives.
• Utilizing the customers SOW to identify and define technical and functional requirements per task order to draft statements of work to be issued as part of the RFP intended to assist teaming partners and subcontractors with developing cost proposals for their intended work.
• Mentors and coaches assigned personnel to enhance performance. Conducts reviews and provides staff feedback for continuous improvement.
• Other duties as assigned.

Qualifications – Here’s What You Need:

• Requires a bachelor’s degree.
• Minimum of 3 years of large contract and program level experience in Federal Government client environments.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Excellent written and verbal communication skills, including ability to interact effectively with all levels throughout Company organization.
• Shall have the requisite skills, expertise, and experience to perform the requirements of each task.
• Must be extremely detail-oriented and well organized.
• Proficient skills using Microsoft and Google Suite Products (Word, Excel, Power Point) and be able to learn new software as the situation dictates.
• Demonstrated capability to manage multi-task programs/projects, multi-task contracts and/or subcontracts of various types and complexity.
• Demonstrated working knowledge of government regulations.
• Willing to travel for short term assignments.
• Excellent business acumen and industry acumen
• Ability to forge new relationships, individual and teaming in nature.

Desired Qualifications:

• PMP certification

Reports to: Managing Director

Working Conditions:

• Professional office environment.
• Ability to work on-site at Sheppard Air Force base, Wichita Falls, TX.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.