The Quality Assurance Analyst III will investigate and diagnose quality complaints, track down components, and recommend corrective actions. Verify logs, databases, and other data to track and flag quality concerns and improvements. This role will be responsible for the development and maintenance of test scripts for both manual and automated testing.

This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

• Preparing UAT test cases, aligning them with business requirements, and conducting walkthroughs with stakeholders to ensure clarity.
• Tracks test case execution and provides reporting.
• Use Jira to log and track defects. Develops and maintains requirements traceability matrices.
• Must have experience working in an Agile environment.
• Supports the development team as needed in dev, test, and UAT environments and troubleshoots the defect as required.
• Other duties as assigned.

Here’s What You Need

• Experience in writing and executing test cases, as well as creating test plans.
• Knowledge of software usability concepts and requirements traceability, and Software Development Lifecycle (SDLC) process.
• Knowledge of Xray Test Case management tool
• Knowledge and experience working with a scrum team in an agile environment to deliver software release sprints for HHSC, on time, with a focus on quality using Jira and SharePoint.
• Proficient in defect tracking and management using industry-standard tools such as Jira and systematically log, categorize, and prioritize identified defects, ensuring a clear and organized record of issues throughout the software development lifecycle.
• Knowledge of SQL query writing to perform CURD operations.
• Experience in API Testing using Postman, SOAPUI, JMETER or similar.
• Experience working on different types of testing: e.g., unit, integration, regression, smoke, user acceptance, system, stress, and performance.
• Knowledge of code coverage tools, process or systems analysis, and design work.
• QA automation testing and scripting experience using UFT
• Experience with creating and reviewing performance testing scripts and reviewing result.
• Develop detail UAT test plans and test cases based on business requirements and record test results post execution by the program.
• Coordinate UAT schedules and communicate progress to stakeholders and participate in test readiness and provide recommendation in go/no-go
• Be self-driven, helping the team achieve goals and overall project delivery milestones.
• Ability to effectively work both independently and with sprint development team.
• Skill communicating with varied levels of staff and end users to develop positive and effective working relationships.

• Ability to assist by responding to inquiries from others regarding errors, problems, or questions about programs and handling multiple projects.
• Ability to accurately track time spent working on projects, as well as the ability to accurately estimate changes or enhancements.
• Knowledge of Object-Oriented Programming preferred.
• 8 Required Experience in writing and executing test cases, as well as creating test plans.
• 8 Required Knowledge of software usability concepts and requirements traceability, and Software Development Lifecycle (SDLC) process.
• 8 Required Knowledge of Xray Test Case management tool
• 8 Required Knowledge of SQL query writing to perform CURD operations.
• 8 Required Proficient in using CI/CD pipelines to enhance software development testing processes.
• 8 Required Experience in conducting API Testing using Postman, SOAPUI, JMETER or similar
• 8 Required Experience in writing and executing tests automation using UFT.
• Experience working with the State of Texas HHS agency and system preferred.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager

Working Conditions

• Professional office environment.
• Position will be 3 days remote with 2 days (Thursdays and Fridays) required to be onsite in Austin, TX.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.

• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.