The System Analyst 3 will primarily focus on analyzing existing business requirements to understand current functionalities, data flows, and pain points. The role will then leverage this understanding to elicit and write comprehensive business requirements for new systems or enhancements.

A key responsibility will be translating complex business needs into clear, actionable requirements. The role must be well-versed in writing Epics and User Stories, including acceptance criteria, to effectively communicate functional and non-functional requirements to development and quality assurance teams. The role will collaborate closely with business stakeholders, product owners, and technical teams to ensure alignment between business objectives and system capabilities.

This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

• Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives.
• Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports.
• Writes detailed description of user needs, program functions, and steps required to develop or modify computer program.
•  Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.
• Other duties as assigned.

Here’s What You Need

• 10 years of Hands-on experience as a business data analyst in the Information Technology industry, demonstrating strong analytical and documentation skills.
• 10 years of  Proven ability to collaborate with technical and non-technical teams to analyze complex data-driven business problems and recommend actionable solutions.
• 10 years of experience designing and optimizing data workflows and data management processes using modeling or mapping tools.
• 10 years of experience as a well-versed in writing Epics and User Stories, including acceptance criteria, to effectively communicate functional and non-functional requirements to development and quality assurance teams.
• 8 years of experience creating and maintaining data-related documentation including data dictionaries, business requirement documents, and data mapping specifications.
• 8 years of experience designing and presenting visual data models and dashboards to communicate trends, performance, and project timelines.
• 8 years of demonstrated ability to lead data-focused meetings and interviews, document outcomes, and drive resolution of data-related issues.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Exceptional verbal and written communication skills.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

Desired Qualifications:

• Bachelor's degree in data science, Computer Science, Information Systems, Business Analytics, or a related field. Equivalent experience may be substituted.
• Working knowledge of eligibility rules for SNAP, Medicaid, and TANF programs, with experience interpreting and applying state and federal guidelines.
• Proven experience interpreting and applying policy within an integrated eligibility case management system.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager

Working Conditions

• Professional office environment.
• Ability to work on-site in Austin, TX.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.

• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.