Employment in this role is conditional upon successful execution of the contract by the client.

The Work

The Senior Technical Deployment Manager will play a critical role in overseeing the successful delivery and implementation of complex technical solutions across multiple projects or programs. This individual will be responsible for end-to-end coordination of deployment activities, ensuring that technical solutions meet client expectations, comply with government requirements, and are delivered on time and on budget. The role requires a strategic, detail-oriented, and proactive leader who can manage cross-functional teams, mitigate risks, and collaborate effectively with stakeholders to ensure seamless execution.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

• Oversee the deployment and validation of SSA application releases and system enhancements to production. 
• Oversee the troubleshooting of environment issues encountered during development in the dev/test environments. 
• Plan and coordinate with multiple internal I/T organizations, trading partners, vendors and consultants on an ongoing basis. 
• Work closely with the business and I/T management for environment demand planning and driving I/T and operation resources for timely delivery of application environments - including new environment standups and frequent refactoring and reconfiguration of existing environments through manual and automated processes (Code, DB, Configuration, Security and Platform updates). 
• Lead projects and IT sprints for improving environment delivery process through automation and standardization. 
• Utilize Agile development or, provide direction that meets SSA goals and objectives by participating in backlog grooming & user story development and work together with other teams in support of application enhancements planned to support new programs & business requests and to enhance quality, scalability & stability of the applications
• Lead and triage troubleshooting sessions involving subject matter experts from different I/T areas for the purpose of restoring functionality and isolating and root causing issues. 

• Other duties as assigned.

Here’s What You Need

• Graduation from an accredited four-year college or university with a degree in computer science, computer information systems, management information systems, or a related field is generally preferred. Experience and education may be substituted for one another.
• 5 years hands-on experience in managing large size software development projects with a proven record of success.
• 5 years hands-on experience with SCRUM/ AGILE methodologies with enterprise-level application development projects.
• Knowledge of the PMLC/SDLC
• Experience overseeing multi-function project teams
• In-depth knowledge of Agile methodology and frameworks like Scrum, Kanban, XP, including sprint related activities such as User Stories development, Continuous Integration, ATDD, TDD, Continuous Testing, Pairing, Automated Testing, Estimation.
• Ability to supervise staff.
• Ability to assign and prioritize work.
• Possesses skills to effectively coach sprint teams on Agile methodology.
• In-depth knowledge of software development processes, procedures and standards.
• Solid understanding of and demonstrated experience in using appropriate tools:
• AGILE Project Management tools such as Jira, Rally, VersionOne or equivalent.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills Required:

• Excellent problem-solving abilities and attention to detail
• Ability to respond effectively to customers with a sense of urgency.
• Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
• Highly motivated with the ability to handle and manage multiple tasks at any one time.
• Must be a Self-starter, that can work independently and as part of a team.
• Communication skills, both written and oral to effectively communicate technical and business needs across different organizational levels (including but not limited to: executive, management, software development, testing, and technical staff).
• Critical thinking abilities to identify and solve problems, understand and analyze burndown charts, team velocity and other required metrics.
• Ability to make sound decisions resulting in delivery of software products on time and defect free.
• Possesses conflict resolution skills and focuses on scrum values of openness, honesty and respect.
• Strong interpersonal skills including mentoring, coaching, collaborating, and team building.
• Strong analytical, planning, and organizational skills with an ability to manage competing demands.

Desired Qualifications:

• PMI - Agile Certified Practitioner (ACP).
• PMI - Project Management Professional (PMP).

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Account Manager

Working Conditions

• Professional office environment, with the ability to work onsite in the main office.
• Must reside in the Austin area.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to attend virtual meetings.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.
• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.