**This position is posted for future opportunities.  Please submit your application to be considered for similar upcoming roles**

The Work 

The Systems Analyst understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. 

Key Responsibilities  

• Technical Analysis and Design: 

• Understand business objectives, workflows, and challenges to identify alternative solutions and automation opportunities. 

• Perform studies and cost/benefit analysis to evaluate system enhancement proposals. 

• Design and develop wireframes, prototypes, and system architectures in line with branding and usability standards. 

• Analyze current operational procedures to identify problems and implement enhanced processes. 

• Requirements Gathering and Documentation: 

• Lead in gathering and analyzing user requirements, translating them into functional specifications and workflows. 

• Document system capabilities and limitations, including detailed descriptions of user needs, program functionalities, and modification requests. 

• Write User Stories, establishing clear acceptance criteria and technical feasibilities. 

• Prepare and maintain data dictionaries, business requirement documents, and visual diagrams. 

• Collaboration and Stakeholder Engagement: 

• Collaborate with cross-functional teams, including developers, product managers, and UX designers, to ensure alignment with business goals and technical capacity. 

• Lead discovery workshops and feedback sessions with stakeholders. 

• Actively engage in sprint planning to ensure design decisions prioritize user needs and system capabilities. 

• System Implementation and Testing: 

• Assist in designing technical and functional improvements for system upgrades or new integrations. 

• Conduct end-to-end testing, including usability evaluations, system integration, and data validation. 

• Ensure systems meet accessibility and compliance standards, specifically aligning with WCAG guidelines. 

• Performance and Optimization: 

• Continuously monitor system performance and reliability, using analytics and user feedback to optimize functionalities. 

• Implement SEO strategies, responsive design practices, and usability testing methodologies. 

• Support the development of scalable, self-healing systems, particularly within cloud-based architectures. 

• Documentation and Communication: 

• Develop visual dashboards, reports, and presentations to communicate trends, project timelines, and system progress to diverse stakeholders. 

• Facilitate knowledge sharing and mentoring among other team members to streamline team efficiency. 

• Other duties as assigned. 

Qualifications – Here’s What You Need  

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client’s requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client. 

• Level 1: 1-3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Primary job functions do not typically require exercising independent judgment.   

• Level 2: 4-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.  A certain degree of creativity and latitude is required.  Works under limited supervision with considerable latitude for the use of initiative and independent judgment.   

• Level 3: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. 

• All Levels 

• Experience creating and maintaining data-related documentation including data dictionaries, business requirement documents, and data mapping specifications.  

• Demonstrated ability to collaborate with technical and non-technical teams, translating business needs into intuitive design solutions that align with accessibility and branding standards. 

• Empathy and User Advocacy: Deep commitment to understanding user needs and advocating for user-centered design principles 

• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. 

Minimum Skills: 

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.  
• Exceptional verbal and written communication skills.   
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.  
• Ability to analyze systems and procedures 
• Strong multitasking skills with the ability to manage multiple design streams across concurrent work effort. 
• Must be self-motivated and able to work well independently as well as on a multi-functional team.  
• Ability to handle sensitive and confidential information appropriately  

Desired Qualifications: 

• Bachelor's degree in graphic design, Human-Computer Interaction, Computer Science, or related field.  
• Experience designing graphical diagrams and visual narratives to communicate timelines, workflows, and system architecture. 
• Experience working with a public sector organization (Federal, State, or Local Government) 
• Demonstrated ability to facilitate design workshops and feedback sessions with stakeholders, ensuring alignment with business goals and user needs. 
• Experience as a business analyst in General Ledger 
• Experience working with the Texas Comptroller of Public Accounts (CPA) CAPPS Financials system 
• Experience with PeopleSoft Approval Workflow Engine (AWE) 
• Experience with SharePoint 
• Experience with Jira 
• Experience working with the Scrum framework 

Our Commitment to you / overview of benefits  

• Medical, Dental and Vision Insurance; Wellness Program 
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) 
• Short-Term and Long-Term Disability options 
• Basic Life and AD&D Insurance (Company Provided) 
• Voluntary Life and AD&D options 
• 401(k) Retirement Savings Plan with matching after one year 
• Paid Time Off 

Reports to: Program Manager  

Working Conditions  

• Professional office environment, with the ability to work onsite in the main office. 
• Must reside in the Austin area.  
• Must be physically and mentally able to perform duties extended periods of time. 
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.  
• Must be able to establish a productive and professional workspace. 
• Must be able to sit for long periods of time looking at computer screen. 
• May be asked to work a flexible schedule which may include holidays. 
• May be asked to travel for business or professional development purposes. 
• May be asked to work hours outside of normal business hours. 
• Travel costs, per diem, and other related expenses must be pre-approved in compliance with State of Texas travel guidelines. 

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. 

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.