Employment in this role is conditional upon successful execution of the contract by the client.

The Work

The Quality Assurance (QA) Test Manager is responsible for overseeing all activities related to the planning, execution, and delivery of quality assurance and testing efforts. This role ensures that all deliverables comply with applicable standards, contractual requirements, and industry’s best practices. The QA Test Manager serves as the primary point of contact for quality assurance and testing, interfacing with the client, project management team, and technical staff to ensure the highest level of quality and compliance.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

• Perform highly advanced managerial tasks related to QA and testing activities as well as analysis and testing tasks related to software development and configuration.
• Responsible for activities during all phases of the system development life cycle including analyzing, diagnosing and resolving reported software problems and troubleshooting system issues for internal and external clients.
• Define and review the User Acceptance Testing (UAT) strategy specific to TDLR modernization projects (guidance to team during “Soft UAT” as well) and align resources and Subject Matter Experts (SME) for all review and testing activities.
• Coordinate sprint review feedback with Vendor staff and business SMEs. 
• Review of Test Cases received from Vendor with SMEs and suggest edits.
• Work with business users and SMEs to create and update test cases, perform testing, and provide test results/reports (i.e. success/pass, defects, issues/concerns, etc.).
• Act as the main point of contact between IT Division, business users, and Vendor.
• Lead triage efforts and the tracking, prioritizing, and managing of defects.
• Review defects for themes, conduct root cause analysis, and suggest improvements.
• Provide and review weekly updates on UAT progress and results.
• Provide testing-related project status updates, progress on defects, and check progress on requirement traceability and coverage. 
• Ensure UAT exit criteria are met and obtain final sign-off from the business.

• Other duties as assigned.

Here’s What You Need

• 7 years of experience with coordinating scheduling of testing staff, test activities, and

meetings.

•  7 years of experience overseeing user acceptance, performance, accessibility,

interface security, and data conversion testing.

• 7 years of managing, performing, and monitoring modern technology platforms.
• 7 years of reviewing, updating, and creating test strategies, suites, and cases.
• 7 years of documenting and reporting test results, data conversations and integration

Issues/concerns and problem incidents reports.

• 7 years of providing training and mentoring testing team members.
• 7 years of coordinating scheduling of testing staff, test activities, and meetings.
• 7 years of experience with test tools such as Jira, TestSavvy, Junit, Selenium,

Microfocus UFT, SQL, etc.

• 7 years of experience and understanding of the full software life cycle with specific

emphasis on the testing discipline. Experience in Agile and Waterfall methodologies.

• 4 years of experience with Performance monitoring tools such as JProfiler, JMeter, etc.

• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Must possess problem-solving skills.
• Exceptional communication skills, both oral and written
• Requirements gathering and documentation.
• Business process improvement and system design.
• Ability to respond effectively to customers with a sense of urgency.
• Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
• Highly motivated with the ability to handle and manage multiple tasks at any one time.
• Ability to forge new relationships, individual and teaming in nature.
• Must be a Self-starter, that can work independently and as part of a team.

Preferred Qualifications:

• 4 years of experience with Salesforce.
• 4 years of experience working directly with Texas state agencies as an employee of contractor.
• 4 years of experience as a team leader or project manager.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager

Working Conditions

• Professional office environment, with the ability to work on site in the main office in Austin, TX.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.

• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.