Employment in this role is conditional upon successful execution of the contract by the client.

The Work

The Enterprise Architect, Senior performs highly advanced (senior-level) consultative services and technical assistance work in support of the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. This role is responsible for defining and governing the enterprise technology vision and strategy for CAPPS, ensuring that systems, data, and platforms are aligned with the organization’s business goals as the application service provider for the CAPPS Program.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables

• Own and maintain the enterprise technology vision and long-term roadmap for CAPPS systems, data, and platforms to ensure alignment with business goals as the CAPPS application service provider.
• Develop, maintain, and enforce guidelines and standards for solution design, integration patterns, security, cloud usage, and technical best practices.
• Review and validate proposed solutions to ensure architectural fit within the enterprise ecosystem, minimizing duplication and unnecessary complexity.
• Provide architectural leadership for digital transformation, cloud migrations, system modernization, and large-scale projects as directed by CAPPS leadership.
• Collaborate with the Managed Services vendor to identify and mitigate architectural risks, including scalability constraints, integration weaknesses, and legacy system limitations.
• Work closely with functional analysts, solution architects, developers, security teams, and business stakeholders to ensure a cohesive, integrated architectural approach.
• Lead the CAPPS Technology Operations section, setting a clear vision, priorities, and performance expectations for the team.
• Serve as the primary escalation point for complex technical issues affecting the CAPPS environment.
• Prioritize work to ensure that mission-critical and high-impact initiatives are completed first.
• Drive change and innovation across the CAPPS technology landscape, championing continuous improvement and modernization.
• Delegate work effectively to build staff capabilities and improve service quality.
• Oversee and/or assist with troubleshooting technical issues related to the CAPPS software application and supporting infrastructure, including participation in testing activities as appropriate.
• Oversee and/or assist with communicating technical requirements to functional and technical staff, including setting clear expectations, timelines, and deliverable definitions for direct reports.
• Coordinate all technical activities for CAPPS between the CAPPS Technology Operations team and internal stakeholders, external CAPPS customers, and contracted vendors (e.g., enterprise IT, information security, CAPPS agencies and hubs, managed services providers, and software vendors).
• Lead and/or assist with special projects as assigned.
• Prepare and deliver regular status and productivity reports for management review, and ad hoc reports as requested.
• Ensure all digital products and content related to CAPPS meet WCAG 2.1 accessibility standards.
• Maintain perceivable, operable, understandable, and robust digital experiences for all users.
• Regularly review content, interfaces, and workflows for accessibility compliance and coordinate remediation when issues are identified.
• Assist with contract management oversight responsibilities associated with the CAPPS Program.
• Participate in annual IT control audits related to CAPPS Central applications, providing technical evidence, clarifications, and remediation plans as needed.
• Ensure contract-related data security, user permissions, audit trails, and compliance with organizational and regulatory standards.
• Perform technical reviews of contract templates, metadata structures, workflows, and automation rules to ensure technical accuracy and usability.
• Collaborate with contract management and fiscal stakeholders to identify gaps and optimize technical aspects of contract processes.
• Oversee and/or assist with technical oversight of SLAs, system monitoring, environment analysis, hardware/software evaluation, network troubleshooting, migration paths, coding standards, security standards, compare reports, application change management, and batch scheduling.
• Maintain comprehensive documentation of architecture, configurations, integrations, and change management for CAPPS.
• Support reporting and analytics for contract-related KPIs, compliance metrics, and lifecycle performance.
• Review and recommend approval for assigned technical deliverables related to:
  • CAPPS Architecture
  • CAPPS System Development Lifecycle (SDLC)
  • Disaster Recovery and Business Continuity
  • CAPPS Security Plans (SSP)
  • Other technology plans related to current and future CAPPS applications
• Plan and coordinate technical upgrades (e.g., PeopleSoft images, Fluid deployment, PeopleTools upgrades, and other software publisher releases).
• Serve as a technical advisor during procurement cycles for products and services associated with the CAPPS Program, including:
  • Market research on products and services
  • Planning and technical input to acquisition strategies
  • Drafting and reviewing technical specifications and solicitation documents
  • Providing technical evaluation criteria input
  • Advising evaluation and negotiation teams on technical considerations
• Manage and oversee the CAPPS Service Desk platform (e.g., BOSSDesk), including design, configuration, testing, and ongoing software administration.
• Ensure service desk processes and tools effectively support incident, request, problem, and change management for CAPPS.
• Other duties as assigned.

Here’s What You Need

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client’s requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• 20 years of experience – Extensive Texas public sector experience, directly working for or supporting a Texas state government agency.
• 20 years of experience – Extensive experience performing technical activities in support of statewide or enterprise-scale application systems.
• 20 years of experience – Creating and managing a strategic technology roadmap that combines strong planning skills, deep technical insight, and effective cross-functional communication.
• 10 years of experience – Serving in a lead role with responsibility for managing outsourced technical teams and overseeing a Managed Services provider.
• 10 years of experience – Preparing materials for and conducting executive-level presentations to senior leadership.
• 10 years of experience – Performing technical project management activities in support of a statewide CAPPS or similar enterprise ERP program.
• 10 years of experience – Interpreting contractual language and integrating it into daily technical workflows, including holding vendors accountable to contractual requirements.
• 10 years of experience – Extensive knowledge of and experience with data integration, data quality, and SDLC processes and methodologies.
• 10 years of experience – Working with IT security and control practices, including implementing and validating technical controls.
• 10 years of experience – Hands-on technical experience with:
  • PeopleSoft FSCM or HCM 9.2
  • PeopleTools
  • PeopleCode
  • Application Designer
  • SQL
  • PS Query
  • SQR
  • Application Engine
  • Oracle 11 or higher
• 10 years of experience – Supporting CAPPS Central or similar production and deployment activities for more than 100 agencies and multiple hub instances.
• 10 years of experience – Working with IT service desk functions and applying ITIL framework methodologies and processes.
• 5 years of experience – Designing, delivering, and sustaining a reporting framework for more than 100 agencies that provides accurate data, supports multitenancy, and enables agency self-sufficiency in creating and maintaining agency-specific reports.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Exceptional verbal and written communication skills.  
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

Desired Qualifications:

• 20 years of experience – Applying software and hardware management industry best practices in large, complex environments.
• 20 years of experience – Supporting legacy statewide financial systems or similar enterprise financial platforms in a production environment.
• 10 years of experience – Developing detailed technical specifications and requirements to support IT procurements (e.g., RFPs, SOWs, technical evaluation criteria).

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager

Working Conditions

• Professional remote office environment.
• Must reside near Austin, TX. 
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.

• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.