Employment in this role is conditional upon successful execution of the contract by the client.

The Work

The Systems Analyst will analyze business requirements, documenting system processes, and assisting in the design and implementation of information systems that improve mission performance. The Systems Analyst I will work under the guidance of senior analysts and project managers, contributing to requirements analysis, system documentation, testing, and user support within a structured SDLC environment.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

• Elicit, capture, and refine business and functional requirements from stakeholders using interviews, workshops, document analysis, and existing system review.
• Translate business needs into clear, concise, and testable requirements (business, functional, and non-functional).
• Develop and maintain requirements documentation, including business requirements documents (BRDs), functional requirements documents (FRDs), user stories, and use cases.
• Assist in maintaining requirements traceability from initial capture through design, testing, and implementation.
• Analyze existing systems, workflows, and data flows to identify gaps, inefficiencies, and opportunities for improvement.
• Develop process models, use case diagrams, and basic data flow diagrams to support system design and stakeholder understanding.
• Participate in solution analysis and alternatives evaluations, documenting pros/cons with respect to requirements, constraints, and risks.
• Collaborate with developers, architects, and database administrators to clarify requirements and support solution design.
• Assist in the preparation of system specifications, configuration documents, and interface control documents under supervision of senior staff.
• Support configuration and parameterization of COTS/GOTS solutions where applicable, following established standards and procedures.
• Support test planning by developing test conditions and detailed test cases based on requirements and design artifacts.
• Execute functional and regression tests, document results, and log defects; assist in defect triage and retesting.
• Verify that delivered functionality meets documented requirements and quality standards prior to user acceptance.
• Assist in the development of user guides, quick reference cards, and training materials.
• Support user acceptance testing (UAT) activities, including coordinating sessions, capturing feedback, and tracking issues.
• Provide Tier 2 functional support, helping end users understand system capabilities and basic troubleshooting steps.
• Contribute to project documentation including status reports, meeting minutes, action item logs, and risk/issue logs.
• Participate in Agile ceremonies (e.g., stand-ups, backlog refinement, sprint reviews/retrospectives) or traditional project meetings, as applicable.
• Adhere to client and corporate SDLC, configuration management, and documentation standards.
• Other duties as assigned.

Here’s What You Need

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client’s requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• 2 years required – Skill in analyzing user requirements, procedures, and problems to automate processing or to improve existing computer systems.
• 2 years required – Ability to write detailed descriptions of user needs, program functions, and steps required to develop or modify computer systems.
• 2 years required – Ability to review computer system capabilities, specifications, and scheduling limitations to determine if a requested program or program change is possible within the existing system.
• 2 years required – Skill in solving problems; in scheduling, testing, installing, and implementing programs; and in troubleshooting computer systems.
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills Required:

• Must possess problem-solving skills.
• Exceptional communication skills, both oral and written
• Ability to respond effectively to customers with a sense of urgency.
• Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
• Highly motivated with the ability to handle and manage multiple tasks at any one time.
• Ability to forge new relationships, individual and teaming in nature.
• Must be a Self-starter, that can work independently and as part of a team.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager

Working Conditions

• Professional hybrid office environment.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.

• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.