Employment in this role is conditional upon successful execution of the contract by the client.

The current period of performance is scheduled to end on August 31, 2027; however, the client retains the unilateral right to extend the contract beyond this date by exercising one or more option periods, subject to the terms, conditions, and funding provisions of the awarded contract.

The Work

The Business Analyst will act as the critical intermediary between the program or customer stakeholders and the software development team, facilitating the flow of requirements. The individual in this role will contribute to every phase of the software development lifecycle to some extent. Once the requirements baseline is established, the emphasis will transition to managing the requirements documentation and ensuring that all requirements are fully realized, including those related to enhancements after implementation.

This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.

• Conducts comprehensive analysis of user needs, business processes, system limitations, and areas of inefficiency to identify opportunities for system automation or enhancement.
• Gathers requirements through methodologies such as Joint Application Development (JAD) sessions, interviews, document reviews, surveys, use case development, competitive product analysis, and workflow evaluations.
• Converts insights gathered from elicitation activities into clear and actionable documentation, including business and functional requirements, use cases, user stories, software requirements specifications (SRS), wireframes, and mock-ups.
• Adheres to established templates and employs straightforward, precise, and concise language to ensure clarity and usability.
• Serves as a mentor to peers and colleagues by promoting and implementing best practices for business analysis.
• Actively seeks and shares professional development opportunities to enhance team competencies and ensure alignment with industry standards.
• Leverages tools, such as Jira and Modern Requirements, to efficiently manage the change control process, support activities throughout the Software Development Life Cycle (SDLC), and track and communicate the status of requirements and project progress.
• Other duties as assigned.

Here’s What You Need

The qualifications and skills listed below are intended to provide a general overview of the requirements for this position. However, due to the anticipated nature of the contract and the absence of a finalized task order from the client, this list should not be considered all-encompassing. Additional qualifications, certifications, skills, or experience specific to the client’s requirements may be identified and requested upon award of the task order. Candidates should demonstrate flexibility and a willingness to adapt to evolving responsibilities as outlined by the client.

• 8 years of experience with:
  • Eliciting requirements through customer interviews and crafting clear, well-written system requirements.
  • Working with software development life cycles (SDLCs).
  • Business process re-engineering and software process flow improvement experience.
  • Developing user stories and use cases aligned with business analysis best practices.
  • Designing mockups and/or wireframes that adhere to UX best practices.

• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills Required:

• Must possess problem-solving skills.
• Exceptional communication skills, both oral and written
• Ability to respond effectively to customers with a sense of urgency.
• Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
• Highly motivated with the ability to handle and manage multiple tasks at any one time.
• Ability to forge new relationships, individual and teaming in nature.
• Must be a Self-starter, that can work independently and as part of a team.

Preferred Qualifications:

• 4 years of documented work experience with the Texas Education Agency (TEA), a federal/state/local education agency, or an education vendor.
• 2 years of documented work experience using the issue-tracking software Atlassian Jira.
• 2 years of documented work experience with a requirements management software tool, such as Modern Requirements.

Our Commitment to you / overview of benefits

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager

Working Conditions

• Professional office environment, with potential for remote or hybrid work arrangements as necessary.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.
• Must be able to sit for long periods of time looking at computer screen.

• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.