The Work The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices.  This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in...

The Case Management Analyst (CMA) supports the client’s cyber incident report case management and workflows, as well as for the overarching process of ingesting, triaging, assigning, tracking, and closing cyber incidents reported. Cases are assigned to the client’s components to work with affected entities and resolve the incidents. The CMA conducts Quality Assurance and Quality Control on cases and the case management process while supporting activities to maintain and improve  case management processes, workflows, and incident reporting. The CMA supports the Branch’s program and processes to obtain incident reports from covered entities that do not report covered cyber incidents or ransom payments to the client. The CMA also receives, processes, and tracks...

The Service Desk Agent performs a variety of complex tasks, which include creating incident tickets, Stakeholder engagement, quality customer service, accurately scoring incidents, and meeting response timelines. These tasks may include proper triage and routing of incidents to the correct person or office. Service Desk Agents manage and track the life cycle of all incidents, events, and requests received.   This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

JOB TITLE:  Desktop Technician III

The Heavy Equipment Mechanic/Operator is responsible for performing diverse and complex duties requiring a high level of initiative and the ability to work independently and simultaneously.   This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

The Work The Driver will perform essential transportation services in the National Capital Region. The role requires a commitment to safety, punctuality, and respectful service to Wounded, Ill, and Injured (WII) Soldiers.   This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

JOB TITLE: Desktop Technician III...

JOB TITLE: Desktop Technician III...